Terms and conditions

Minimum order
Minimum order is around € 10 including VAT.

Rates
VAT is included in the price and is currently 25%.

Payment Options
We work with Klarna, see the options in the checkout for each country.

Delivery
Normal delivery time to Denmark, Finland and other EU countries is 2-6 working days, to Sweden 1-3 working days. During high season or if the item is temporarily out of stock it may take longer.

Dispatch
We can ship your packages via PostNord/DPD to your home/company. We are not responsible for any delays caused by the shipping company.

Shipping
Shipping costs are around € 14 to Denmark and Finland and around € 20 to other EU countries. The cost of shipping to your country is shown at the checkout.

Complaints and return policy
There is always a one-year guarantee on the products you buy. If you can demonstrate that there are defects in the product, you will always be given new parts irrespective of the guarantee. You pay return shipping. For reimbursement - enter your postal giro, bank, personal account or bank account numbers.

Returns
In accordance with the Swedish Distance Contracts Act, you have the right to return undamaged and unused goods to us without stating a reason. Notice of this must be given as soon as possible but no later than fourteen (14) days of receiving the goods (with the exception of special orders).

Damage to the package and not picked up package
If you do not discover the damage before opening the package, and the damage is of a nature that can be attributed to the item or the carrier's management, you should contact transport company and make a claim. If the dispute with them cannot be resolved, please contact us. If you have ordered but not collected the goods before they are returned to us (after 2-6 days), you will be charged a € 20 handling charge.

Wash purchased goods in the dishwasher
If it is stated on the product page that the product can be washed in a machine, it must be able to do so according to the manufacturer.
If it is not stated that the product can be machine washed on the product side or on the product box (if included), the product must be washed by hand.

Privacy Act
Your personal information is handled in accordance with applicable provisions of the Personal Data Act (PDA).